If you are interested in this opportunity with Delaware North or would like more information, please call 216.420.4056 or email us at firstname.lastname@example.org.
Frequently Asked Questions
1. What is a W-9 Form/How do we get a W-9 Form?
The IRS Form W-9, Request for Taxpayer Identification Number and Certification Form, is your employer identification number from the IRS.
2. What dates are available?
All 81 home games, as well as special events. Dates will be arranged in advance through our fundraising department.
3. How do we qualify to volunteer at Progressive Field?
Each interested organization is required to certify they carry general liability insurance and submit a W-9 and copy of 501(c)3 status before a contract will be executed. DNC may also request an in-person interview with the group leader.
4. Do you train us how to operate the equipment? Does everyone need to attend the training class?
Yes, each group member will attend training sessions to adequately prepare them for the responsibilities of the position before they participate. Each member of the group must attend a four-hour orientation (This "In Stand" training includes equipment, inventory and cash register procedures), as well as alcohol awareness training (TEAM) and Cleveland Indians guest service training. All new members must attend these sessions before being able to participate.
5. How much can my group earn?
Donations typically vary depending upon attendance and sales. Sportservice guarantees a minimum donation of $60* per volunteer required per event or 10% of new sales, whichever is greater*.
*All cash or inventory shortages that may occur will be deducted from the donation amount, organizations or groups must meet contract requirements.
6. How many volunteers are needed per event?
There is a minimum of ten volunteers per event. More volunteers will qualify you for a larger stand and bigger earning potential.
7. What are the age requirements?
The minimum age is 18 years of age for Concession Stand attendants and Beverage Vendors is 19 years of age. Ohio State law requires all those pouring, selling, serving beer be 19 or older. A limited number of participants may be 18 years of age to assist in food preparation.
8. How many volunteer dates are required?
Each group must commit to a minimum of 10 events each season including one Sunday. Donations may increase or decrease based upon commitment.