Tickets




 
Rainout/Rescheduled Game Policy
Rainout Policies

If a game is postponed due to a rainout,
PLEASE HOLD ONTO YOUR TICKET!
An announcement will be made shortly on the rescheduled game.

MAY 11 - INDIANS VS. BLUE JAYS - RESCHEDULED TO MAY 12
Fans holding tickets for the May 11 game may exchange them for any of the remaining regular season home games this season at Progressive Field subject to availability beginning with the May 12 traditional doubleheader beginning at 4:05 p.m. ET.


MAY 2 - INDIANS VS. ROYALS - RESCHEDULED TO SEPTEMBER 13
Tickets dated for the postponed May 2 game vs. Royals are VALID for the rescheduled day game on Saturday, September 13 at 1:05 p.m. The originally scheduled night game on September 13 remains a 7:05 p.m. start.

Following policy applies when game is:
1. RESCHEDULED TO AN OPEN DAY
2. DAY/NIGHT SPLIT DOUBLEHEADER (two separate games on the same date)
  • All tickets are valid as is for the rescheduled game. You will need your ticket for entrance to the rescheduled game.
  • In the event you cannot attend the rescheduled game, you may EXCHANGE your ticket to any Indians regular season home game during the 2008 season. All exchanges are subject to availability and must be done prior to the rescheduled game. Suite tickets cannot be exchanged for suite tickets to another game. Exchanges for suite tickets will be issued in the best available general seating location for the game chosen.
  • Full or Partial Season Tickets can be exchanged for another game if necessary based on availability at the Progressive Field Ticket Office.
  • Group Tickets can be exchanged for another game if necessary based on availability at the Progressive Field Ticket Office.
  • Tickets Purchased at the Progressive Field Ticket Office or Cleveland Indians Team Shops can be exchanged for another game if necessary based on availability at the Progressive Field Ticket Office or Team Shop.
  • Tickets Purchased by Phone or Internet can be exchanged for another game if necessary based on availability by calling (216) 241-5555.
  • Tickets Purchased at Ticketmaster Outlet can be exchanged for another game if necessary based on availability at the outlet it was purchased at.
Following policy applies when game is:
1. RESCHEDULED TO A TRADITIONAL DOUBLEHEADER (two games for the price of one)
2. THE POSTPONED GAME IS NOT RESCHEDULED
  • In the event you cannot attend the rescheduled game, you may EXCHANGE your ticket to any Indians regular season home game during the 2008 season. All exchanges are subject to availability and must be done prior to the rescheduled game. Suite tickets cannot be exchanged for suite tickets to another game. Exchanges for suite tickets will be issued in the best available general seating location for the game chosen.
  • Full or Partial Season Tickets can be exchanged for another game if necessary based on availability at the Progressive Field Ticket Office.
  • Group Tickets can be exchanged for another game if necessary based on availability at the Progressive Field Ticket Office.
  • Tickets Purchased at the Progressive Field Ticket Office or Cleveland Indians Team Shops can be exchanged for another game if necessary based on availability at the Progressive Field Ticket Office or Team Shop.
  • Tickets Purchased by Phone or Internet can be exchanged for another game if necessary based on availablity by calling (216) 241-5555.
  • Tickets Purchased at Ticketmaster Outlet can be exchanged for another game if necessary based on availability at the outlet it was purchased at.
As a general rule the ticket price paid for the ticket will be honored for all single game exchanges whether the purchase was made on a gameday or non-gameday and whether it was a premium game or a non premium game.
  • If a fan is exchanging a non-premium game for a premium game ticket the difference in ticket price will be due at the time of the exchange.
  • If a fan is exchanging a premium game ticket for a non-premium game ticket the difference will be paid back at the time of the exchange.
    • Progressive Field Ticket Office Windows and Team Shops will offer Indians Fun Money.
    • Ticketmaster Internet, Phones, and Outlet orders will be returned and the amount originally paid will be used to complete the new sale. The difference will then be refunded.
  • The same rules apply for gameday vs. non-gameday purchases and exchanges.