© 2013 MLB Advanced Media, L.P. All rights reserved.
PrintPrint

10/3/2013 5:09 P.M. ET

Cleveland Indians announce refund procedures for fans who purchased ALDS tickets

Single-Game buyer refunds depend on method and location of purchase; Season Ticket Holders will receive email information on Postseason purchases

Cleveland, OH - The Cleveland Indians on Thursday announced refund procedures for Single-Game Ticket buyers for American League Division Series games at Progressive Field.

Refunds only will be issued via the original payment method, and will depend on where fans purchased tickets:

  • Internet purchases will be automatically refunded.
  • Phone purchases will be automatically refunded.
  • App purchases will be automatically refunded.
  • Team Shop purchases made with a credit card can be refunded at the Team Shop at which the tickets were purchased.
    • Note: Fans must have tickets with them for refunds.
  • Team Shop purchases made with cash only can be refunded at the Progressive Field Ticket Office.
    • Note: Fans must have tickets with them for refunds.
  • Progressive Field Ticket Office purchases must returned to the Progressive Field Ticket Office for refunds (cash and credit).
    • Note: Fans must have tickets with them for refunds.
  • Ticketmaster outlet purchases must be returned to the outlet they were purchased from for refunds (cash or credit).
    • Note: Fans must have tickets with them for refunds.

Indians Season Ticket Holders soon will receive information via email regarding their Postseason ticket purchases.

This story was not subject to the approval of Major League Baseball or its clubs.


indians.com