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A-to-Z Guide

The Mariners have created this A-Z Guest Guide to assist in making your experience at Safeco Field the best it can possibly be. For information regarding topics not included, please ask any of our Safeco Field Hosts, or stop by one of the Guest Service Centers (sections 128, 329 and in The 'Pen).

  • A

    All-Star Club Presented by EQC
    The All-Star Club is a premium luxury lounge located above the first base line on the Suite Level. This special club provides just 140 members and guests a first-class experience at the ballpark that includes: VIP parking and ballpark entry via the Suite Level Sky Bridge, a delicious all-inclusive dinner and dessert buffet, their own private cash bar, spacious indoor dining tables and wide-padded outdoor seating. Season tickets to the All-Star Club are available in packages of 10, 20, 40 games or all 81 games, and include a new flexible option. For more information about Premium Seating, visit Mariners.com/Premium or contact a Mariners Premium Sales Account Manager at 206-346-4001.

    ATMs
    There are eight BECU ATMs located at the ballpark. Locations are: outside the Home Plate and Left Field Gates, on the Main Level at Section 128 (2) and Section 186, on the Terrace Club at Section 223 and on the View Level at Section 329 (2).

    Autographs
    Guests may seek autographs from the time the main gates open (2 hours prior to game time) until the end of batting practice (45 minutes prior to game time). Guests seeking autographs in others' seating sections must move to their ticketed seats 45 minutes prior to game time or when the ticket holder arrives.

  • B

    Baby Changing Areas and Nursing Lounge
    As a convenience to our guests with small children, baby-changing tables are located in most restrooms throughout the ballpark. Also, a Nursing Lounge is available at Section 128.

    Bags & Coolers
    Guests may bring in bags that do not exceed 16"x16"x 8" and they must be stored under your seat. All bags are subject to search upon entry. (see Food and/or Bottles, Cans & Outside Beverages). Prohibited items will not be permitted inside the ballpark including hard-sided coolers.

    Banners & Signs
    Banners and signs are permitted in the ballpark provided they do not obstruct the view of other guests or ballpark signage. They must be less than three feet in height, baseball related, in good taste and not commercial or political in nature. The Mariners reserve the right to remove any banner or sign.

    The Baseball Museum of the Pacific Northwest - Home of the Seattle Mariners Hall of Fame
    A fun and informative destination that you will want to visit is the Baseball Museum of the Pacific Northwest, which is the home of the Seattle Mariners Hall of Fame. Both are located on the Main Level along the Third Base line behind Sections 133 - 136. The Museum and Hall of Fame are free and open to all fans during every Mariners home game.

    The Seattle Mariners Hall of Fame celebrates the best of Mariners baseball with seven inductees - Alvin Davis (1997), Dave Niehaus (2000), Jay Buhner (2004), Edgar Martinez (2007), Randy Johnson (2012), and Dan Wilson (2012) and Ken Griffey Jr. (2013).

    Lou Piniella will be the eighth inducted into the Mariners Hall of Fame during a pregame ceremony on Saturday, August 9, 2014, before the game against the Chicago White Sox.

    Batting Practice Times (most games)
    The Mariners hit 2 hours and 35 minutes before game time for one hour. Visitors hit 1 hour and 35 minutes before game time for 45 minutes. The teams may not hit before every game.

    Birthday & Anniversary Packages
    Fans can purchase a Mariners Birthday Package ($24) or Anniversary Package ($36), plus tax and handling. Packages include a $25 Ivar's gift card, a scoreboard greeting, a Mariners tote bag and much more. Tickets are not included in these packages, but can be purchased when you order. To order, call our Client Sales and Services Department at 206-346-4001 or visit Mariners.com/Scoreboard. Scoreboard Messages.

    Bottles, Cans & Outside Beverages
    No bottles, cans or outside beverages (including water/ice) may be brought into Safeco Field. Exceptions are made for guests with medical needs, baby bottles and unopened, soft-sided, single-serve containers (such as small milk cartons, juice boxes, etc.). Guests may bring in empty plastic bottles and fill them at any of the 66 drinking fountains located throughout the ballpark.

    Box Office
    Located on Edgar Martinez Drive S. and First Avenue S. Open seven (7) days a week, excluding holidays. More Info

    Bricks --'Fan Walk'
    Located in The 'Pen presented by ROOT SPORTSTM, the 'Fan Walk' consists of more than 12,500 paving bricks inscribed with the names and sentiments of Mariners fans. A touch screen Brick Locator with a full list and map of all brick locations is available adjacent to the Mariners "Good Stuff" merchandise shop.

  • C

    Cameras & Camcorders
    Personal photography and video are permitted in the ballpark provided the images are for personal use only. However, videotaping any game action is prohibited. Photographic support tools that may interfere with the enjoyment of the game for others (tripods, detachable lenses) are not permitted in the ballpark.

    Cell Phone Charging Stations
    There are five charging stations throughout the ballpark. Each charging station is wall-mounted and includes 16 ports with various plugs to fit most devices. Guests will be able to plug in and charge their phones for free in the concourses at: Section 123, 133, 224, 329 and The 'Pen.

    Children/Strollers
    Children, two years of age and under, do not require a ticket to attend a game provided they sit on the lap of an accompanying adult. Fold up strollers should be stored under your seat or checked at a Guest Service Center located at Section 128 or 329.

  • D

    Dave Niehaus Statue
    Fans are invited to visit the interactive Dave Niehaus Statue on the Main Concourse at Section 105. Bring your camera and snap a photo with the Mariners Hall of Famer. Statue can be viewed when the ballpark is open and during Safeco Field tours.

    Day of Game Staff Schedules
    This link is for day of game employees only to retrieve work schedules. The section requires user ID. Questions should be directed to the Seattle Mariners at 206-346-4318.
    Work Schedules

    Diamond Club
    The 370 seats in the first eight rows behind home plate comprise the KeyBank Diamond Club seating area. For more information about the KeyBank Diamond Club features, click here or contact a Mariners account executive at (206) 346-4001.

    Disabilities
    Safeco Field meets and exceeds all structural and service requirements as stipulated by the Americans with Disabilities Act. For more information, visit Mariners.com/GuestswithDisabilities or stop by a Guest Service Center to pick up a brochure about these services.

    Donation Requests
    Donation requests for a charitable fundraiser can be made in writing to the Seattle Mariners, Attn: Charitable Donations, P.O. Box 4100, Seattle, WA 98194. Requests must be submitted on organizational letterhead with the date and purpose of the event. All requests should be made at least six weeks prior to the date of the event.
    Complete Mariners Care Donations info »

  • E

    Edgar's Cantina & Edgar's Home Run Porch
    This restaurant and lounge have a South of the Border flavor featuring Northwest Mex dishes created by Seattle chef and restaurateur Ethan Stowell such as classic street tacos like Carne Asada and Carnitas with locally sourced fresh ingredients and beers. Edgar Martinez, the Mariners Hall of Famer and one of the greatest all-time Designated Hitters in baseball, will make occasional appearances at Edgar's during the baseball season and signature cocktails made with his line of artisanal mescal, known as Zac, are available in the restaurant also.

    Elevators/Escalators
    There are four sets of escalators at Safeco Field. Escalators inside the Home Plate and Left Field Gates provide service between the Field Level and the Main Concourse. The escalators on the Main Concourse behind Section 142 provide access to the Club and Suite Levels and the Upper Concourse. The escalator at Section 125 on the Main Concourse serves the Upper Concourse only. Elevators are located throughout the facility for wheelchair access.

    Emergency Procedures
    In the event of an emergency at Safeco Field, guests should follow instructions given via the public address announcer, seating hosts, uniformed security, police and medical personnel. If an emergency requires evacuation of Safeco Field, exit directions will be given over the public address system and scoreboards. During emergencies, do not use elevators and escalators. All guests will be directed to exit the ballpark using the stairs or ramps. Please contact a seating host or visit guest services at section 128 if you have any questions or require an accommodation.

    Events at Safeco Field
    When the team is on the road or during the offseason, host a special event, meeting or celebration at Safeco Field. Gourmet catering, unique party rooms and private tours make every event a grand slam. Visit Mariners.com/events, call 206-346-4228 or pick up a brochure at any Guest Service Center at Section 128 or 329 for more information.

    Exit & Re-entry
    If you wish to leave the ballpark, but plan on returning, you must have your ticket scanned for re-entry by a Gate Host at an entrance gate (Home Plate, Left Field, Center Field or Right Field) prior to exiting.

  • F

    Family Section/Restrooms
    A special alcohol-free Family Section is available for all Mariners games in Section 104. No alcoholic beverages may be sold or brought into this area. Family restrooms are located at Sections 103, 120, 234, 319, 327 and 332.

    FanGrams
    Mariners FanGrams are the biggest and boldest message fans can get at Safeco Field. Taking up about half of the Centerfield Scoreboard, fans can purchase a Mariners FanGram for birthdays, anniversaries, engagements, graduations, job promotions, wedding proposals, welcome home messages, special greetings or if they just want to see their name in lights! FanGrams run at the end of the sixth inning and can be purchased for $100 by calling our Client Sales and Services Department at 206-346-4001. Convenient 24 hour online purchasing is available on our website for $115 at Mariners.com/Scoreboard.

    Fan Help Hotline - 206-861-2200
    If anyone is interfering with your enjoyment of our facility, please call or text us at 206-861-2200 for assistance. Please give us your specific location and the nature of the problem.

    First Aid
    First Aid Stations are located at Sections 128 and 329 and are staffed by Seattle Fire Department Medics. If you need immediate assistance please notify any Safeco Field Host, visit the nearest First Aid Station or Guest Services Center at Section 128 or 329.

    Food
    Safeco Field has something for every appetite from traditional ballpark fare like hot dogs and garlic fries to sushi and gluten-free and vegetarian offerings. The 'Pen presented by ROOT SPORTS and Edgar's Cantina feature a lineup of All-Star chefs including Seattle's own rising culinary star Ethan Stowell. Handy maps of all concession stands are located on all levels of the ballpark or you can ask your Seating Host about locations and recommendations. Food brought into the ballpark must be wrapped, bagged or inside a container. Items such as apples and oranges must be quartered. Personal food items cannot be carried into any of the restaurants, lounges or suites.

    Foul Balls & Home Runs
    We encourage you to keep any balls that are hit into the stands. However, batted balls can be dangerous and we ask that you stay alert at all times. If you would like to lessen your risk, the Mariners will exchange your ticket for one in the View Level prior to the first pitch being thrown.

  • G

    Gate Times
    All gates open two hours prior to game time with the exception of the Center Field Gate and The 'Pen Gate. The Center Field Gate and The 'Pen Gate open 2½ hours prior to game time for the first 1,000 fans for access to The 'Pen presented by ROOT SPORTSTM. Gate times may vary for special events such as Opening Day, special promotions and the Postseason.

    Group Outings
    Groups of 40 or more can receive discounted ticket prices starting as low as $8 per person. Catered suites and pre-game picnic areas are also available for a unique ballpark experience. For more information, pick up a brochure at Sections 128 or 329, call 206-346-4001 or visit Mariners.com/Groups. Group Tickets »

    Guest Code of Conduct
    The Seattle Mariners are committed to creating a safe, clean and friendly experience for our guests at Safeco Field. Our staff will proactively intervene to support an environment where guests can enjoy the Safeco Field experience, free from unacceptable behavior, including the following:

    • Foul/abusive language or obscene gestures
    • Intoxication or other signs of impairment related to alcohol consumption
    • Use of tobacco products, in any form or electronic cigarettes
    • Displays of affection not appropriate in a public, family setting
    • Obscene or indecent clothing
    • Any disruption of the game or event, including throwing of objects or trespassing on the playing field or in other restricted areas
    • Sitting in a location other than the guest's ticketed seat
    • Fighting, taunting, or making threatening remarks or gestures

     

    Any guest not adhering to the above code or behaving in an unruly manner will be removed from the ballpark. The Seattle Mariners reserve the right to determine what is unruly or unacceptable behavior, warranting removal.

    If anyone is interfering with your enjoyment of our facility, please contact the nearest Safeco Field Host for assistance or call or text our Fan Help Hotline at 206-861-2200.

    Guest Service Centers
    There are three locations to serve you: the Main Level at Section 128, the View Level at Section 329 and in The 'Pen presented by ROOT SPORTSTM (weekends only). Guest Service Representatives can help with questions or comments, stroller and wheelchair storage, First Game Certificates, Birthday Buttons and assistance in finding lost guests or items.

  • H

    Hall of Fame
    The mission of the Baseball Museum of the Pacific Northwest at Safeco Field is to memorialize and preserve for current and future generations the history of professional baseball in the region, with an emphasis on the Seattle Mariners. In addition to serving as the home of the Mariners Hall of Fame, the museum will educate and entertain fans of all ages while presenting the people, moments, artifacts and other historic items and information that tell the story of our National Pastime in Seattle and the Pacific Northwest.

    Hit It Here Cafe
    The Hit It Here Cafe is located above Right Field on the Terrace Club Level and offers spectacular views and full-service dining. For more information or to purchase tickets, click here.

  • J

    Jersey Lettering
    The same department that creates the Mariners on-field jerseys offers you personalized stitching of the authentic letters and numbers used by every team in Major League Baseball. Stop by the second floor of the Mariners Team Store, located on the Main Concourse behind third base. Choose your name or the name and number of your favorite player and we will customize your jersey while you wait. Mariners Team Store Info »

  • K

    KeyBank Diamond Club
    The 370 seats in the first eight rows behind home plate comprise the KeyBank Diamond Club seating area. For more information about the KeyBank Diamond Club features, click here or contact a Mariners account executive at (206) 346-4001.

    Kids' Clubhouse
    From toddlers to teens, the Kids' Clubhouse has cool stuff for kids. Our store features everything a kid could want, including apparel and Mariner Moose items! The Kids' Clubhouse is located in the Center Field Plaza on the Main Concourse.

    King's Court
    Tickets are available in the King's Court for every Felix Hernandez home start and includes King's Court T-shirt and 'K' card. Tickets available at Mariners.com/Felix. King's Court »

  • L

    Lost & Found
    If you have misplaced an item or have become separated from your party, please proceed to the Main a Guest Service Center located at Section 128 or 329. After a game, you can call our hotline at 206-346-4444 for assistance on lost items. Items will be kept for one month before being donated to charity.

    Lost Children
    Guests are encouraged to instruct children in their group what to do if they become lost. If a child gets lost or separated from his or her group, the child should ask the nearest Safeco Field Host for help. A lost child will be taken to the Guest Services Center at Section 128. Parents looking for a lost child should follow the same procedure.

  • M

    Mariners Care Silent Auction
    The Mariners host silent auctions to benefit Mariners Care, the Mariners non-profit foundation, at every Saturday home game. Guests can visit Section 128 to view and bid on select memorabilia. Bidding begins when the gates open and concludes at the end of the sixth inning.

    Merchandise
    Visit the flagship Team Store, open year-round, located on First Avenue South or from inside the ballpark on the Main Level near Section 142. Our Kid's Clubhouse is conveniently placed next to the Seattle Children's Hospital Playfield on the Main Level beyond Center Field. MVP Souvenirs stores are located on the Main Level at Section 110 and on the View Level at Section 327. The Majestic Mariners Clubhouse is located on the Terrace Club at Section 227 and the Silver Slugger Shop is located on the View Level at Section 333. The Mariners "Good Stuff" shop is located in The 'Pen presented by ROOT SPORTSTM. Fans will also find a great selection of Game Used and Autographed Memorabilia at Section 127. Souvenir Kiosks are also located throughout the Main and View Levels and offer a great selection of "Straight From The Ballpark" merchandise.

    Metal Detectors
    Metal detectors are installed or staged at all entrances. For more information about Metal Detectors being used at Safeco Field, please visit our Metal Detectors FAQ page.

    Military
    The Mariners are proud to honor the brave men and women of the United States in a variety of ways. Learn more about how U.S. military can receive 10% off tickets to see the Mariners at Safeco Field. Ticket Specials »

    The Mariners recognize a current or former member of the U.S. military at every Friday and Sunday home game throughout the season. You can nominate a hero to be recognized at FanMarketing@Mariners.com. Please be sure to include a military bio on the individual you are nominating as well as contact information (email and phone number) where you can be reached. If selected, a representative from the Mariners will contact you to set-up a date for this deserving man or woman to come out to Safeco Field to be recognized. More Info »

    Moose Den & Mariner Moose
    Located in Center Field on the Main Level at Section 191, the Moose Den provides our younger fans an opportunity to meet the Mariner Moose periodically during each Mariners home game. Guests are welcome to take photos with their group or just stop by for a visit. For information about private Moose appearances, please call (206) 346-4321 or email Moose@Mariners.com.

  • N

    Nintendo Fan Network (NFN)
    Guests have an opportunity to download NFN to their Nintendo DS free of charge. This gives access to: order food and beverages, watch broadcast video and much more. Wireless instant loading access points are located in the following areas: NFN Kiosk: Section 143, along the concourse near the signs in Sections: 108, 116, 123, 134, 227, 238, 314, 327, 333, 344, in front of Suites 26 and 55, in the Diamond Club and in The 'Pen presented by ROOT SPORTS.

    Noisemakers
    For the comfort and enjoyment of our guests, noisemakers of any type (e.g., air horns, cow bells, etc.) are prohibited.

    Nursing Mothers Lounge
    Nursing accommodations are available in our Nursing Mothers Lounge adjacent to the Guest Services Center at Section 128.

  • O

    Open-Air Ballpark
    Safeco Field is an open-air ballpark that has neither heating nor air conditioning systems in the seating bowl. Seasonal outdoor clothing and sunscreen are recommended. Merchandise items ranging from ballpark blankets to gloves and sunglasses are available at our Team Stores and souvenir locations throughout the ballpark.

  • P

    Parking & Transportation
    Parking is available at the Safeco Field Garage and numerous surrounding locations near the ballpark.

    For more information on parking and transportation options, visit Mariners.com/Parking, call 206-346-4001. To purchase parking in the Safeco Field Parking Garage, click here.

    The 'Pen
    The 'Pen, located in left and center field adjacent to the home and visitor's bullpens, is a bright, open area with a fire pit, cocktail lounge, and destination concession stands with food concepts created by three nationally acclaimed chefs - Seattle's own Ethan Stowell, as well as chefs Roberto Santibañez and Bill Pustari. The 'Pen is accessible through the Center Field Gate or the stairs adjacent to Section 152 and 187. More Info »

    Prohibited Items
    For everyone's safety, the Mariners do not allow inflatable items, laser pointers, pets, noisemakers, fireworks, weapons, outside beverages or hard-sided coolers in Safeco Field. Fans will be screened with metal detectors at all Safeco Field entrances and all bags are subject to search upon entry and may be no larger than 16"x16"x8".

    Police & Security
    For your safety and convenience, police and official security personnel are stationed throughout the ballpark. If you have an emergency, please notify the nearest Safeco Field Host immediately.

    Promotions & Events
    The Mariners are proud to offer some of the best promotions, giveaways and in-game events in all of baseball.

    For information on upcoming Mariners promotions and events, click here for a complete list of dates and giveaways.

     

  • Q

    Questions
    Please feel free to ask any Safeco Field Host about any aspect of the ballpark. Also for your convenience, Guest Service Centers are located at Sections 128, 233, and 329.

  • R

    Radio
    Check out the broadcast schedule for complete radio information. See broadcast information

    Roof
    Safeco Field is equipped with a state-of-the art, rubberized sheet metal retractable roof. The roof has three panels that nest on top of one another when the roof is open. The roof's length of span when closed is 665 feet and covers 8.9 acres. At its highest point when closed, the roof is 215 feet above the field. It takes 10-20 minutes to open or close the roof, depending on wind and other factors.

    Roof Movement
    The decision to open or close the roof is one of the most frequently debated at Safeco Field, right up there with which reliever to put into the game or which pinch hitter to use. The Mariners' number one priority is that baseball be played in Safeco Field in the best possible conditions. A very close second is the comfort of our fans. Keep in mind that weather forecasting is not an exact science and also that opening and closing the roof is distracting to the players - both the Mariners and the visiting team.

    It is the team's decision whether or not to have the roof open at the start of a game. After the game starts, Major League Baseball rules are very specific. If the roof is open and climatic conditions warrant it, the roof can be extended in the middle of an inning. Once the roof is closed during a game, it will not be re-opened. If a game begins with the roof closed, it may be opened only between innings and the visiting team may challenge the decision to open it. If the visitors opt to challenge, the decision becomes the discretion of the Umpire Crew Chief.

  • S

    Scoreboards
    The main scoreboard towers over Center Field with a giant high-resolution LED video monitor and an even larger matrix board for graphics and animation. Additional scoreboards include two play-by-play game summaries, pitch type and speed, out-of-town scoreboard, three community relations displays and one old-fashioned, hand-operated scoreboard in Left Field.

    For more information about scoreboard messages, or to order, click here.

    Seattle Children's Hospital Playfield
    This attraction is located in Center Field on the Main Level and is designed for our younger guests. It features a playground, Moose's Munchies concessions, the Seattle Children's Hospital Wishing Well and the Kid's Clubhouse Store. Television monitors are conveniently located so parents won't miss any of the game.

    Sky Bridges
    The parking garage Sky Bridges are reserved for Terrace Club Level and Holland America Suite Deck ticket holders, Diamond Club ticket holders, Charter Club Members, Hit-It-Here Guests and for guests with disabilities. These entries open two hours prior to game time.

    Smoking Policy
    In compliance with the Washington Clean Air Act, Safeco Field is a no-smoking facility (including chewing tobacco and electronic cigarettes). Smoking is not permitted in any location inside Safeco Field or within 25 feet of all entrances, windows and ventilation intakes. Smoking is permitted only in designated areas 25 feet away from the Home Plate, Right Field, Left Field and Center Field Gates, as well as the north end of the Parking Plaza. Guests exiting the ballpark to smoke must have their ticket scanned for re-entry by a Gate Host at an entrance gate prior to exiting.

    Speed Pitch
    Take your game to the next level at the Mariners Speed Pitch located at Section 192 on the Main Level. Test your accuracy and velocity at this interactive attraction that features a lifelike catcher and batter. A portion of the proceeds benefit Mariners Care.

  • T

    Taxis
    A taxi stand is located at the northwest corner of First Avenue South and South Royal Brougham Way. This taxi stand only operates before, during and after games. This location is subject to change due to the SR99 construction project adjacent to the taxi stand.

    Terrace Club Level
    The Terrace Club Level is located on the 200 level of Safeco Field. It is an exclusive level that is only accessible to those holding Terrace Club, Charter Seat or Holland America Line Suite Deck tickets. This level includes in-seat food and beverage service, comfortable, wide, padded seats and expanded concession stand options. Concession stands located on the 200 level such as Sound Seafood and special Carvery stations, are exclusive to the ticket holders stated above. Season tickets and group tickets are available in the Terrace Club. For more information, please call (206) 346-4001.

    The 'Pen presented by ROOT SPORTS
    The 'Pen, presented by ROOT SPORTS, features the Caught Looking Lounge cocktail bar, a fire pit, some of the best views in the ballpark, and "destination" concession stands - Edgar's Cantina, Apizza, Hamburg+Frites, Safeco Field Sausage Company and the newest addition, Swingin' Wings all offering menu items at fan-friendly prices and 24 HD monitors throughout the area. More Info »

    Ticket Kiosks
    Automated Ticket Kiosks are located near all gate entrances. These kiosks allow the purchase of tickets and the Will Call pickup of any Mariners ticket ordered through TicketMaster.

    Ticket Sales/Group Outings
    Tickets may be purchased in person at any of our Team Stores, online at Mariners.com/Tickets or at a game at Sections 128 and 329. For information on Group Outings, Suites or season tickets, pick up a brochure at Sections 128 or 329, call 206-346-4001 or visit Mariners.com/Tickets.

    Tours
    Tours of Safeco Field are available year round. April through October, tours depart from the Safeco Field Team Store at 10:30am, 12:30pm and 2:30pm during the season on non-game days. We also offer tours on game days (providing the game starts after 6:00pm) that depart at 10:30am and 12:30pm. November through March, tours are offered at 12:30pm and 2:30pm Tuesday through Sunday. Tours cost $10.00 for adults and $8.00 for children and are wheelchair and stroller accessible. Tickets are available at any Mariners Team Store or through Ticketmaster. For more information or to book a private Group Tour, Educational Package, Little Slugger Birthday Package or Big League Team Banquet Package, guests can call 206-346-4241 or visit our website at Mariners.com/Tours.

  • V

    Video Board
    Safeco Field boasts the largest video display system in Major League Baseball. Measuring 56.7-feet high by 201.5-feet wide and covering 11,425 square feet, the new high definition screen is nearly 10 times the size of the ballpark's previous video screen.

  • W

    Weapons
    For the safety of all guests, weapons will not be permitted in Safeco Field. The only exception to this is law enforcement personnel in the performance of their official duties. The presenter of a game ticket consents to a reasonable search for weapons before entering. Failure to comply with the above conditions will result in no admittance or ejection.

    Wheelchairs
    Wheelchair escorts for our guests are available on a first-come, first-served basis to assist guests to and from the entry gates or the Safeco Field Parking Garage. Please ask a Gate Host or Parking Attendant for assistance.

    Will Call Window
    Will Call tickets purchased through Ticketmaster can be picked up at Left Field Ticket Sales, the Home Plate Box Office on Edgar Martinez Drive South or any Ticket Kiosk located directly outside of Safeco Field. All other Will Call tickets may be dropped off or picked up at the Will Call windows located on Edgar Martinez Drive South. Will Call opens two hours prior to game time. Photo ID and credit cards used for purchase may be required to pick up tickets.

  • Safeco Field Code of Conduct

    The Seattle Mariners are committed to creating a safe, clean and friendly experience for our guests at Safeco Field. Our staff will proactively intervene to support an environment where guests can enjoy the Safeco Field experience, free from unacceptable behavior, including the following:

    • Foul/abusive language or obscene gestures
    • Intoxication or other signs of impairment related to alcohol consumption
    • Use of tobacco products, in any form or electronic cigarettes
    • Displays of affection not appropriate in a public, family setting
    • Obscene or indecent clothing
    • Any disruption of the game or event, including throwing of objects or trespassing on the playing field or in other restricted areas
    • Sitting in a location other than the guest's ticketed seat
    • Fighting, taunting, or making threatening remarks or gestures

    Any guest not adhering to the above code or behaving in an unruly manner will be removed from the ballpark. The Seattle Mariners reserve the right to determine what is unruly or unacceptable behavior, warranting removal.

    If anyone is interfering with your enjoyment of our facility, please contact the nearest Safeco Field Host for assistance or call or text our Fan Help Hotline at 206-861-2200.